At SkullandStone,
we want you to be completely satisfied with your purchase. If for any reason
you are not happy, our Return Policy ensures a smooth and hassle-free process.
1.
Eligibility for Returns
Items must be returned within 2 days of delivery.
Products must be unused,
unworn, and in their original packaging with tags attached.
Sale, clearance, or
promotional items may not be eligible for return unless they arrive
damaged or defective.
2.
Non-Returnable ItemsThe
following items cannot be returned:
Customized or personalized
products.
Intimate wear or hygienic
products (for safety reasons).
Items without original tags or
packaging.
3.
Damaged or Defective Products
If you receive a damaged or
defective item, please provide photo/video proof within 48 hours
of delivery.
We will arrange a replacement
or issue a refund after verification.
4.
Refunds
Refunds are processed to your original
payment method within 7–10 business days after we receive and
inspect the returned item.
Shipping charges (if any) are non-refundable.
5.
Exchange Policy
Exchanges are subject to
product availability.
If your preferred item is
unavailable, we will issue a refund instead.
6.
Return Shipping
Customers are responsible for
return shipping costs unless the item is defective or incorrect.
We recommend using a trackable
courier service to ensure safe delivery of your return.
