Shipping Policy

Effective Date: 24 September 2025

 

  At SkullandStone, we strive to ensure your orders are delivered quickly and securely. This Shipping Policy explains how we process, ship, and deliver your purchases.

 

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email with your order details once your order is placed.

 

2. Shipping Methods & Delivery Time

  • We partner with trusted courier services to deliver across India.

  • Standard delivery typically takes 5–7 business days, depending on your location.

  • Remote or rural areas may experience slightly longer delivery times.

 

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Occasionally, we may offer free shipping promotions.

 

4. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with a tracking number.

  • You can track your order directly on the courier partner’s website.

 

5. Delays in Delivery

  • While we aim to deliver within the estimated timeframe, delays may occur due to:

    • Courier service issues

    • Weather conditions

    • Festive seasons or unforeseen events

  • SkullandStone is not responsible for delays beyond our control but will assist in tracking and resolving issues.

 

6. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate delivery details.

  • In case of failed delivery due to incorrect address or repeated failed attempts, reshipping charges may apply.

 

7. International Shipping

  • Currently, SkullandStone ships only within India. International shipping is not available at this time.